Cookie Policy

Please read this cookie policy ("cookie policy", "policy") carefully before using the RSPCA PET INSURANCE Electronic Notification of Loss (ENOL) website operated by CLAIMSORTED LTD ("us", "we", "our").

On your first visit to the site, you will see a Cookie consent form pop up, where you will need to click on Allow selection, in order to continue the process to enter your policy information and details about the claim for your pet.

Clicking on Allow selection will enable the use of Necessary cookies which are essential to the functionality of our website.

What are cookies?

Cookies are simple text files that are stored on your computer or mobile device by a website's server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, website's domain name, and some digits and numbers. The cookies will remain active on your computer or device for a suitable time period to assist with your usage of the website.

What types of cookies could we use?

Necessary cookies

Necessary cookies are essential for the website to function, enabling core features like processing and storing information on data entry forms temporarily, navigating through our website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account.

Functionality cookies

We do not use Functionality cookies on our website.

Functionality cookies are used to operate the site in accordance with the choices you make. For example, to recognize your username and remember how you customized the site during future visits. They are not essential for the functionality of the website and require the user of the site to opt-in.

Marketing cookies

We do not use Marketing cookies on our website.

Marketing cookies, or advertising cookies, are small text files used to track user behavior across websites to create detailed interest profiles, display personalized advertisements, and measure campaign performance. These trackers enable targeted marketing, frequency capping (limiting ad views), and retargeting, often via third-party services. They are not essential for the functionality of the website and require the user of the site to opt-in.

Analytical cookies

We do not use Analytical cookies on our website.

These cookies would enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies would not contain personal information such as names and email addresses and are used to help us improve your user experience of the website. They are not essential for the functionality of the website and require the user of the site to opt-in.

How to delete cookies?

As we only use Necessary cookies on our website it is not possible to restrict or block the cookies that are set by our website. You must accept the use of Necessary cookies using the Cookie consent form or you will not be able to use the website.

Contacting us

If you have any questions about this policy or our use of cookies, please contact us by utilising the 'Contact support' button on the landing page of the website.